Sitecore Commerce XC

Nowadays e-commerce is not only about having the right products, the best deals or the sharpest branding strategy. To excel in e-commerce, you need to know your customers - almost before they know themselves.

WWG has established a strategic alliance with Sitecore, one of the leading customer experience and digital marketing platforms, to accomplish our most complex content management projects. Sitecore is the only platform to natively merge content, commerce and data in a single enterprise-level commerce solution.

Intro

It’s all about the strategy.
It’s all about enabling high-performance Ecommerce (e-commerce) through a proven and structured methodology of processes leveraging both content and data to create a unique experience for every customer that builds customer engagement, drives conversions, and fosters relationships.
It’s all about accelerating your online business.
Combining flexible commerce operations with individualised buying experiences that scale, delight, and convert.
Bringing everything together with Commerce solutions that unite order management, AI-driven technology that adjusts digital experiences based on purchase intent, and world-class marketing automation.
Sitecore delivers consistent digital experiences across web, mobile, and e-commerce as well as rich, personalised shopping (pre and post-transaction), transforming customers into life-long brand loyalists.
Empower retailers and brands to win customers by personalising the end-to-end experience using data and content.
Sitecore Commerce XC – overview

Build a personalised journey at every step of the way
with Sitecore Experience Commerce.

Contact us!

Sitecore XC Commerce

Sitecore XC Commerce – solution illustration
With Sitecore Experience Commerce , you will always be ahead of the demands of the e-commerce industry and deliver personalised buying experiences across all sales channels.
A personalised shopping experience is one of the key aspects many customers are looking for as they shop online.
They are looking for a relevant experience, personalised to their innate desires and behaviours.
Sitecore offers a rule-based personalization engine that enables you to deliver targeted content to your visitors based on several criteria.
It’s important to personalise each buying experience, because every customer has different wishes and wants to be served with attentiveness and dedication.
Sitecore XC allows you to combine various items of customer data – including search history and previous buying behaviour, but also information such as first name and surname so you can address customers personally – and provide a tailor-made experience.

Goal

The Sitecore Experience Platform is a connected platform that gives marketers everything they require to understand visitor needs to deliver a more relevant, personalised experience - from the initial visit to post-purchase engagement and nurturing.
Goal – solution illustration
Sitecore Commerce XC – solution illustration
Sitecore Experience Commerce (XC) creates a unique customer buying experience using everything you know about your customers to deliver a shopping journey that is shaped by their interaction history and context, transforming prospects into lifelong fans.
Owning the experience for each unique customer, from awareness to advocacy and from one purchase to the next - that's how you develop lifetime customer relationships.

Solution:


Running your website and webshop on two completely different systems is disastrous for the customer journey: you need to create a hassle-free user experience at all points of contact.
Using Experience Commerce solution, you can cover the entire customer journey: from inspiring potential customers to facilitating the eventual transaction.
Everything is possible with the use of just one platform, so that the customer journey runs smoothly.
This will bring to your organisation numerous benefits, including:
  • A higher return on investment (ROI)
  • More opportunities for cross and up-selling
  • Conversion rate optimization (CRO)

Sitecore Experience Commerce is the platform of choice to help you achieve this goal!
The system's microservice-based plugin architecture allows digital merchants to hit each customer with context-based customization to suit their exact needs. Based on navigation, purchase history and optimised content, a complete customer profile is created, which provides the framework for a strong and personal buying experience.

Feature

Sitecore Experience Commerce is the next step for online businesses looking for an investment in the next generation of e-commerce software that transforms customers from one-time visitors to loyal ambassadors.

Easily manage inventory
Handle customer orders
Tailor your pricing
Create subscriptions
Integrate with third party services
Make use of plugins to accelerate time to market
Sitecore Experience Commerce is the next step for online businesses looking for an investment in the next generation of e-commerce software that transforms customers from one-time visitors to loyal ambassadors.

Track transactions

across the shopping experience in real time to give individual customers what they want, when and where they want

Automated:

Capture, analyse, and measure the efficacy of every transaction across the buyer’s journey with embedded marketing automation.

Marketing automation:

you create complete and complex marketing automation flows. Again, everything revolves around the customer and behavioural data available to you, on the basis of which you will make your marketing decisions.
Sitecore Commerce XC – feature

Data-collecting:

Sitecore also collects data from the interactions that take place on all digital touchpoints.

Flexible and scalable:

a platform that easily integrates with back office applications such as an ERP and CRM system, as well as with other relevant systems such as a PIM or DAM.

Perfect for global multibrands:

Provides tools for anyone who needs different pages with various currencies payment, which can also be managed from local cross-border branches.

Personalised purchasing process

for B2B
відгуки

Що Кажуть Наші Клієнти

Clutch rating
«WWG — швидка, гнучка, маневрена й уважна до деталей.»

Співпраця стала ключовою для інновацій у наявних системах штучного інтелекту. Глибоке дослідження ринку та техніко-економічне обґрунтування від WWG дали внутрішнім партнерам чітке розуміння того, як запустити їхній AI-брендинг і виділитися на висококонкурентній платформі.

Алессандро Прест

CTO, LogoGrab

Хмарний консалтинг та SI

WWG допомогла розробити технологію Visual-AI, що використовує програмне забезпечення для розпізнавання зображень.

Країна
Дублін, Ірландія

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